FORECASTED DELIVERY PROGRAM
The Forecasted Delivery Program is recommended only for customers with consistent fuel usage. This program uses a computer modeling system to estimate the propane consumption rate for your property. The system relies upon three primary factors to calculate the rate of consumption; previous delivery history, heating degree days and the propane burning appliances installed at your property. We ask that you receive three (3) consecutive fills or provide previous delivery history to establish a baseline consumption rate prior to enrolling in the Forecasted Delivery Program.
The Forecasted Delivery Program is offered for your convenience and greatly reduces the possibility of running out of fuel. We highly recommend additional protective measures such as temperature alert systems, tank monitoring systems and property caretaking services.
Please note: Forecasted Delivery is a propane delivery program. It is separate from the Pre-Pay and Budget Plan Propane Contract options. Forecasted deliveries will occur automatically regardless of propane purchase plan or gallons remaining on contract.
For more information on the Forecasted Delivery program or to enroll in the program please contact our office.
WILL CALL DELIVERY
Will Call Delivery is for customers who choose to closely monitor the propane tank level and initiate the delivery process by placing an order with our office. We recommend placing delivery orders when the tank level is between 25 and 30% or slightly higher during extreme cold temperatures. Once the delivery order has been placed, delivery will be completed within the next 5 business days. For example, if a delivery order is placed with our office on a Tuesday delivery will be completed Wednesday, Thursday, Friday or Monday or Tuesday of the following week. Delivery orders are accepted by our office Monday through Friday 8:00 a.m. to 4:30 p.m. If you have any questions, such as how can I contact FedEx customer service, please feel free to reach out.
For emergency delivery after business hours please call our office at 715-634-4841 and listen to the instructions provided to reach an on-call propane driver/technician. Additional fees may apply to emergency delivery requests.